Mura Albena

Check-in - after 14:00 / Check-out - until 12:00.
In the main buffet restaurant:
• breakfast 07:30 - 10:00
• lunch 12:00 - 14:30
• snacks 15:00 - 17:00 (intermediate meal)
• dinner buffet 18:00 - 21:00. The restaurant reserves the right to change the serving times of the main meals by a maximum of 30 minutes.
• Evenings with barbecue: 6 days a week
• Thematic dinners: 2 times a week
• Ice cream: during meals in the main restaurant; at the snack bar
• All Inclusive drinks: lobby bar 10:00 - 23:00; pool bar 10:00 - 22:00
• Dine Around program - one lunch or dinner per stay (minimum 7-day stay) in one of the a la carte restaurants (reservation required)

• main restaurant
• lobby bar
• pool bar
• Wi-Fi in the lobby, restaurant and on the beach (free of charge)
• currency exchange office
• store
• laundry / dry cleaning (extra charge)
• unguarded parking (access permit during the stay - extra charge)
• luggage room (freeof charge)
• access with pets up to 4 kg is allowed (extra charge, on special request)
• check-in – after 14:00 
• check-out – until 12:00
• shuttle bus in resort - electric bus - free of charge
• escalator - on return - extra charge
• general facilities for people with disabilities

Free of charge
• 2 outdoor swimming pools Mura + 1 outdoor swimming pool Gergana
• indoor swimming
• table tennis
• outdoor fitness
• gym at Gergana hotel
• beach volleyball and football
• chess and backgammon
• beach library
• 6 times/week - animation programs for children, teenagers and adults - daytime animation in the Mura hotel, evening animation in the Gergana hotel, includes the Sport Around product

Extra charge
• billiards and electronic games
• Jacuzzi 
• SPA: Medica Albena, Flamingo Grand 5 *, Maritim Paradise Blue 5 *, Ralitsa Superior 4 *
• in the resort: mini-golf, sailing, tennis courts and tennis classes, squash, horse riding, yoga, football school
• Аquapark Aquamania (from 15.06 till 15.09.2022) - aqua park with water attractions – 40 000 m2
• massage
• water sports on the beach
• bicycles for rent

• baby cot (free of charge)
• high chairs in the restaurant (free of charge)
• children’s pool (at hotel Gergana)
• children’s playground on the beach in front of the hotel
• Mini Club (3-11 y.o)
• animation for children

• private sandy beach; 2 sunbeds and 1 parasol on the beach/room - free of charge; upon availability
• by the pool: 2 sunbeds and 1 parasol /room – free of charge (upon availability)
• mattresses for sunbeds – extra charge

• During low occupancy periods, the meals may be on preselected menu by the hotels.                                 
• The  provided by the hotels free sunbeds and umbrellas by the pools or on the beach  are subject to availability. The hotels do not guarantee umbrellas and sunbeds for each room!
• The hotels are obliged to strictly observe the anti-COVID measures applied of the Bulgarian government and Ministry of Healthcare and as a result some facilities and services maybe be restricted or limited as capacity during the contract execution and no claims or complaints shall be addressed on that matter.
• I would like to remind you that there are 2 regular beds and 1 or 2 extra beds in the Double or Twin rooms in  the hotels in Bulgaria. Generally, the extra bed may be extendable chair,  rollaway bed, or extendable sofa. The hotels give discount for the accommodation on extra bed. In order to avoid any problems, please make sure, that the tourists with bookings of 3 adults in DBL/TWIN are informed and they agree, that the 3rd adult will be accommodated on an extra bed.                              

   The hotel rooms may vary in size and design, so the accommodation in the rooms from the pictures is not guaranteed. The hotels have right to change their policy of the provided services (for extra charge/ free of charge). Please accept our sincere apologies for any discrepancies.

• (before 30.06 and after 01.09) free of charge: Every tourist with minimum stay 7 nights on all inclusive or all inclusive plus basis get one lunch and one dinner in one of the a la carte restaurants (reservations need to be made up until 3 p.m. on the previous day).